My logo is not placed entirely how I would like.
At checkout, please indicate additional instructions in the notes (for example; please lay the logo on the sleeves horizontal instead of vertical.)
Is my logo in the right file format?
For detailed sublimation printing results, an original PDF, Illustrator, Photoshop, Coral Draw, .EPS or what is known as an ‘open file’ is preferred. Should you only have a .jpeg or .png file available, we cannot guarantee crisp detail results. Should you require or wish for a Logo Redraw, please contact; firstname.lastname@example.org with your logo reference.
How to create your own typed logo:
- Open a blank Word Document
- Increase your font size to fill your entire page with the copy you would like on your Jersey.
- Save your document as a PDF
- Upload your PDF on to our DYO Platform
DESIGN & COLOURS
Can I add my own Pantone Colours?
No, however you may contact us at email@example.com and a Trusted Advisor will be in touch to discuss your design in more detail.
Can VeloteX match my chosen Jersey Colours and Logo Colours?
If the same colours run throughout logo and Jersey, artist discretion will lead to matching these colours for ultimate visual appeal.
Can VeloteX design a Custom garment for me?
Yes! Contact us at firstname.lastname@example.org and a Trusted Advisor will be in touch to assist with your fully custom design requests.
Can I get an entire Kit/ Apparel Range to match?
Yes! You can design your entire sporting kit on our Design Your Own platform. Should you not find an item you are looking for, or if you are looking for a bigger variety of matching Items, contact us at email@example.com and a Trusted Advisor will assist you with additional product design requests, as well as Full Corporate Wardrobes & Team, School, Charity partnerships and Sponsor contributions.
Additional side note:
- We will use artist discretion should elements or colours within the design not work together or need tweaking. Thus, ensuring legibility and a logo that stands out.
- Your final Design may differ slightly to what is depicted on screen, this is due to screen colour variations or garment Item size. All designs are depicted on our DYO platform as a Medium.
PRODUCT & SIZING
How do I know what my size is?
Please CLICK HERE to access our sizing charts.
Is there a minimum or maximum number of Jerseys needed in a Custom order?
No! We will print as little as one, or as many more quantities as you desire. With a decreasing price tier as order numbers increase.
How long will my order take to be delivered?
Our production turn around is one (1) month from date of purchase - provided that art work is received in the correct format, if you wish to receive your kit before then, please contact us at firstname.lastname@example.org.